Resume

Digital Product Design

• Oversee all phases of product design: from research, strategy and design to testing, iteration, development and launch.
• Produce comprehensive documentation that reflects critical thinking and problem solving in the form of user flows, scenarios, interaction patterns, annotated wireframes and functional prototypes.
• Stay current in trends, best practices and technology to design both platform-specific and agnostic products for desktop, mobile and tablet.

Leadership/Operations

• Lead teams of junior user experience designers to produce client-facing design deliverables.
• Facilitate collaboration between user experience, creative, copy and development disciplines on large cross-functional teams.
• Work on fast-paced projects with compressed timelines, without compromising product or deliverable quality.

User Research/Usability

• Compose scripts for user interviews and synthesizing findings to identify user needs and establish archetypes.
• Develope user personas and scenarios based on user research.
• Conduct concept/usability testing, and analyze results to reveal unmet user needs and design flaws.

Functional Skills

• Perform functional decompositions and competitive analyses to determine feature gaps and enhancement opportunities.
• Write and execute test scripts to identify and prioritize problematic issues within complex workflows on enterprise websites.

Clients

Profoot (2016)

Responsive web experience redesign

Pace University (2016)

Responsive web experience redesign for Continuing Professional Education

Ilkmade (2015)

Research and strategy for new product (scheduled to launch Fall 2016)